Every day, companies lose customers because their service requests are handled too slowly or inefficiently. With the right automation, your company can turn the tide. Customer Service Automation ensures that common requests are answered immediately, while your team can focus on more important...
In today's ever-evolving business environment, maintaining operational effectiveness is a crucial yet challenging endeavor. Companies must continuously adapt to shifting market conditions, technological advancements, and changing consumer preferences. Amidst this turbulence, one constant remains:...
The corona pandemic has turned the world of work upside down - working from home has become the new normal for many employees. But with the increased flexibility come new challenges, especially when it comes to complying with legal requirements for recording working hours. In a ruling, the Federal...
As an international company with remote teams in different countries, we learned early on the enormous impact that correctly implemented project time tracking (measuring working hours per project) can have. This experience allows us to understand first-hand the challenges and opportunities that...
Choosing the right CRM system is crucial to the success of any company. An efficient software optimises sales, marketing and customer service processes, promotes customer loyalty and increases sales. But with so many options available, the decision can be difficult, especially if you are unsure...
Germany is embracing the digital revolution! Starting January 2025, electronic invoicing (e-invoicing) will become mandatory for both B2B and B2G transactions as part of the Growth Opportunities Act. Similarly, Switzerland has also implemented specific regulations that mandate e-invoicing for...
Flexible work frameworks like flexitime and trust-based working time are an increasingly popular working time model in today’s modern work environment. It allows employees to organize their working hours independently acknowledging their work-live balance, but at the same time requires compliance...
Choosing the right Enterprise Resource Planning (ERP) system is a crucial decision for any small to medium-sized enterprise (SME). With a myriad of options available, each offering different features and benefits, the task can be daunting, especially for businesses with limited budgets. This...
As one of the leading players in the field of enterprise resource planning systems, Odoo offers a wide range of options and extensions for the efficient management and automation of business processes. A highlight among these is undoubtedly Odoo Finance - one of our favourite apps in Odoo and a...
Choosing the perfect ERP system for small and medium-sized businesses (SMEs) can feel like a daunting task. How do you find the ideal solution that is not only budget-friendly but also adaptable to your growing needs? With this article, we aim to provide an insight into ERP systems tailored to the...
